Quality and Service

We consider that the quality of all aspects of our business is of the greatest importance, as only products and services, which give lasting customer satisfaction, are acceptable.

The practices of management and the work of all employees will without exception be aimed at:

Delivery of products and services,

  • On time
  • Right first time
  • To the requirements and expectations of our customers, both internal and external

Panorama Kitchens is committed to a policy of continuous improvement in quality and service, and the requirements of what an effective quality programme should be fully applies by all at Panorama Kitchens.

Mission Statement

To be a high quality, value for money kitchen furniture manufacturer and supplier, whilst delivering exceptional customer service.

Your personal designer will attend a ‘no obligation’ appointment at your home, to take accurate measurements of your kitchen area and to assess your requirements and lifestyle.
Your personal designer will create a unique and professional design, specific to your space and kitchen requirements. Once ordered, a skilled technical surveyor will visit your home, ensuring everything is ready for your new kitchen installation.
With a vast range of doors, worktops, handles, sinks, taps and appliances, we will not source or manufacture any products until we receive your order, so what you choose is what you receive in your new dream kitchen.
Our experienced kitchen fitters will install your kitchen furniture to the highest standard and tidy-up upon completion. Panorama also offer a full ‘wet fit’ service, meaning we will connect any gas, electrical or plumbing requirements to your new kitchen.
A post installation inspection will be carried out by a member of the Panorama Kitchens team, to ensure that you are entirely satisfied with your new kitchen.
Our customer services team are on hand to deal with any after sales questions or queries you may have. Panorama Kitchens are committed to a policy of continuous improvement in quality and service, and the requirements of an effective quality programme shall be fully applied by all at Panorama Kitchens

Service Strategy

TO PROVIDE – A quality range of competitively priced kitchen furniture and appliances
TO ALL – Our customers
SO THAT – We are perceived as meeting their expectations by:

  • Giving value for money
  • Providing a reliable service

And as dedicated to satisfying customers individual needs in a memorable way by:

  • Having friendly and knowledgeable staff
  • Getting things right first time
  • Responding to customers enquiries and problems in an efficient and courteous manner

Should you wish to speak to a member of our kitchen design team, please call one of our showrooms in Liverpool or Wirral:

Panorama Kitchens Liverpool: 0151 260 7749
Panorama Kitchens Wirral: 0151 609 0455

Or please use our simple contact form below: